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Self-hosted — or hosted for you

Make support visible.

Nexus is a self-hosted, real-time support wallboard for MSPs and IT teams — it puts your live helpdesk on the wall, with tickets, SLAs, calls and team goals on one board the whole room can see. Built for support desks running Zendesk, Freshdesk, Jira Service Management, HaloPSA, SuperOps and more. Self-host it so your data never leaves your server, or let us run it for you as a secure private instance — your choice.

Try the live demoSee pricing
  • 14-day free trial — only billed if you keep it
  • Your data never leaves your server
  • Live in minutes — one Docker command
  • Cancel anytime, no lock-in
  • No server? We'll host it for you — +£15/mo
Nexus support wallboard — KPI strip, leaderboards, ticket and call panels

Click a theme — the board recolours live.
Shown in demo mode with sample data.

14Day free trial
Agents & screens
100%Self-hosted · your data
5Apps · web, desktop, iOS, Android, Zendesk
20sLive wall refresh
£0To start · cancel anytime
01Built to run for years

Tested like it matters.

It goes on a screen nobody touches for weeks — so every build is put through its paces before it ships.

  • 200+ automated tests

    A unit & integration suite runs on every build — plus an end-to-end Playwright test that drives the real board in a real browser.

  • Self-heals on the wall

    An error boundary catches a bad panel instead of blanking the screen, and an offline-resilient service worker keeps the board up through a network blip.

  • Hardened by default

    Non-root container, SSRF-guarded outbound fetches, and every secret encrypted at rest (DPAPI / AES-256-GCM). Plan limits enforced on the server.

02On the wall

Everything your desk needs, on one board.

A single live wallboard that motivates the room, surfaces the bad days early, and explains its own numbers.

All features

One board, every screen

A fullscreen-scaling layout fills a 4K wall TV or reflows to a single-column phone. Drag panels to reorder, grab a corner to resize, lock it for a public screen, and pick from grouped one-click presets.

Drag & resizeLayout presetsLock mode

Built to motivate

Goal-tracked KPIs with RAG status, leaderboard gamification, an agent-of-the-period crown, a team-goal thermometer — and confetti when the target falls. Build your own Calculated KPIs from a formula over the board's figures.

Live where it matters

Tiered refresh (20s Talk · 60s tickets · 5-min aggregates), SLA breach countdowns, a full-screen war-room takeover, sound alerts and click-to-drill-down — plus mobile push alerts to phones and a daily emailed PDF report.

Answers, not just numbers

Backlog burn-down, a busiest-times heatmap, reopen rate & first-contact resolution, top tags, streaks & badges — and persisted history so trends survive restarts.

Burn-downHeatmapFCR & reopenTop tags

Plugs into your stack

Zendesk Support + Talk (fully live-tested) with Freshdesk, Freshservice, Jira Service Management, HaloPSA, SuperOps, NinjaOne, ConnectWise PSA, Zoho Desk, Help Scout and Front, saved Zendesk view panels, Monitoring with a panel per tool (UniFi live-tested; multi-vendor network, RMM, backup and security), AI daily summaries and a scheduled Slack/Teams digest — plus custom connectors for any JSON endpoint you control, and a zero-setup demo mode.

ZendeskFreshdeskFreshserviceJira SMHaloPSASuperOpsNinjaOneConnectWise PSAZoho DeskHelp ScoutFrontUniFiAI summariesSlack / TeamsCustom connectors

Production-minded

First-run wizard, OS-native encrypted secrets, admin tokens, client-scoped access links with server-enforced isolation, and SSRF-guarded fetches — plus named user accounts & roles, SSO via your reverse proxy, embeddable public boards and an audit trail.

Accounts & rolesSSOEmbeddableAudit trail
03One codebase, five targets

Build once. Run it everywhere.

The same React board ships to the web, the desktop, both phones, and straight into Zendesk. Every surface talks to your one self-hosted server — each keeping its own per-device layout.

Web full boardDesktop ElectroniOS App StoreAndroid APKZendesk in-app
TV rotation mode — full-screen Today-at-a-glanceNexus phone layout — single-column KPI tiles and leaderboard
0411 themes

One board. Every mood.

Match the room, the brand, or the time of day. Try the themes live in the hero above — here's a selection.

Midnight theme
Midnight
Ocean theme
Ocean
Aurora theme
Aurora
Forest theme
Forest
Slate theme
Slate
Plum theme
Plum
Rose theme
Rose
Sunset theme
Sunset
056 looks

Same data. Six surfaces.

A theme sets the colour; a look sets the surface — from the standard Classic look to bold flat tiles, lifted cards, frosted glass, crisp contrast, or the all-out Nexus Cascade aurora. Mix any look with any theme, per screen or per dashboard, right from Settings → Appearance.

Classic look — the standard surface
Classic · the standard look
Flat look — bold, solid tiles
Flat · bold, solid tiles
Elevated look — lifted cards with depth
Elevated · lifted cards
Glass look — frosted, translucent panels
Glass · frosted panels
Contrast look — clean, high-contrast borders
Contrast · crisp & defined
Nexus Cascade look — the board over a drifting aurora gradient
Nexus Cascade · the all-out aurora look
06How it works

From checkout to a renewing licence, in minutes.

1

Subscribe

Pick a plan and pay securely through Stripe Checkout — upgrade, downgrade or cancel anytime.

2

Activate once

Paste your one-time activation token in Settings → Licence and click Activate.

3

It renews itself

Nexus fetches a fresh signed key each billing period — verified offline, so a brief outage never bricks your board.

Add managed hosting at checkout and skip the install entirely — your private board is live at its own address in minutes, no token to paste.

07Pricing

Three plans. No surprises.

Every plan starts with a 14-day free trial — billed only if you keep it. Prices in GBP, ex VAT; self-hosted, cancel anytime, and your licence renews itself every billing period.

Starter

For a single team putting their helpdesk on one screen.

£29/mo ex VAT
or £24/mo billed annually — save 2 months
  • One live board, all core panels
  • All 11 themes
  • Self-hosted · cancel anytime
Most popular
Pro

For growing desks that want goals, history and a bit of competition.

£59/mo ex VAT
or £49/mo billed annually — save 2 months
  • Everything in Starter
  • Goals, leaderboards & history
  • Multiple boards & scheduling
Enterprise

For multi-team operations that need access control and SSO.

£119/mo ex VAT
or £92/mo billed annually — save 2+ months
  • Everything in Pro
  • Client-scoped access links, SSO-ready
  • Priority support
See full pricing & annual savings

Every plan starts with a 14-day free trial — only billed if you keep it. Monthly or annual, self-hosted for free — or hosted by us for +£15/mo, cancel anytime.

New · Managed hosting

Don't want to run a server? We'll host your board.

Your own private, isolated instance in a UK/EU region — live at its own address in minutes, kept updated and backed up, with your own domain and HTTPS handled. Same board, same 14-day trial; move to self-hosting whenever you like.

+£15/mo on any plan
Get hosted How managed hosting works
08Self-hosted & private

Your data never leaves your server.

You host the Nexus server. Run it on your LAN or behind a VPN / SSO / reverse proxy, ship it via Docker, and keep every API key encrypted at rest. Prefer managed hosting? Your instance is just as private — isolated per customer, never a shared pool, in a UK/EU region.

Encrypted at rest

DPAPI / AES-256-GCM secrets

Server-enforced isolation

Client-scoped access links

Docker / GHCR

Ship it your way

SSRF-guarded fetches

Hardened by default

Self-hosted · activate once · renews itself

Ready to put your team on the wall?

Start a 14-day free trial, paste a single activation token, and your licence renews itself for as long as you stay subscribed — verified offline, so a brief outage never bricks your board.

Built, shipped and supported by one person — Joe Kane. You deal directly with the developer who writes the code, and it's updated constantly — see the changelog.